Help – FAQ
Categories:
- introduction and company background
- registration
- search
- downloading
- cropping, customizing and selecting quantities
- purchasing images and shopping cart
- shipping
- legal, privacy and membership agreements
- contact information
- liveCHAT
What is ShowChampions?
ShowChampions is an industry resource for livestock event photography, marketing and agriculture stock images that helps bring livestock images to a global audience. By offering exciting new ways to view, purchase, and explore livestock images online, ShowChampions redefines the conventional model of livestock photography.
Discovering agriculture images has never been easier!
We are more than just a photography company, we are a distribution system that makes getting your images an easy 3-step process. Click, Search, Download. That's all there is to it. Access images at your fingertips.
We've designed ShowChampions for you!
ShowChampions puts the power in your hands and lets you take control of your online shopping experience. Use our interactive cropping tool and composite feature, save images to your lightbox, display slideshows and more!
ShowChampions is a product of Browarny Photographics, and has been 40 years in the making. We have listened to the challenges that face our diverse field of clients, and created a platform that offers tangible and innovative solutions to meet their needs. Our goal is to set new standards for livestock photography and bring a dynamic product to the market place. Along with the development of ShowChampions, Browarny Photographics offers its unique and comprehensive image bank from over 40 years as the premier professional livestock photograph company in the industry to create a central depository of agriculture images.
If you are a livestock show, equine show, or rodeo and want to get involved with ShowChampions, click here for more information.
If you are a professional livestock photographer that wants to get involved with our network of ShowChampions photographers, please contact us today.
How did ShowChampions start?
ShowChampions was born when champion livestock photographs were first posted on Browarny.com. The site initially gave people an outlet to view livestock photographs online, and internationalized the field of livestock photography. ShowChampions became its own entity in 2004 and revolutionized the way exhibitors, fans and shows viewed and purchased livestock images. Going digital in the late 1990s also contributed to ShowChampions initial success. Browarny Photographics led the charge of digital photography and this helped us maintain our professional level of service and helped us meet the deadlines our clients required. Ultimately, ShowChampions was a vision to bring the industry together by creating a single resource for livestock photography.
Who is Browarny Photographics?
Browarny Photographics is a professional livestock photography company with 40 years of experience under our belt. Walt Browarny founded the company in the late 1960s and the first official event he covered was the First World Charolais Show and Sale in 1967.
Walt photographed many of the first exotic purebred bulls brought to North America from Europe, as well as photographing many of their respective sires and dams in their original countries. During this time, Walt pioneered the cattle profile shot and truly set the standard for what the industry is today.
Now, Browarny Photographics provides its photography services to some of the most respected livestock shows in the industry. In addition, Browarny Photographics provides professional on-farm photo marketing for many prominent livestock breeders around the world.
The Browarny brand is recognized internationally for its professional level of service and premium quality of images and we are proud of our deep-rooted heritage in the industry. We look forward to continuing to provide innovative products and services that benefit the industry as a whole.
How do I register?
You can register by clicking the ‘not registered?’ link in the top right corner of any page within the site. Also, you can click on ‘My Account’ in the main navigation bar underneath the ShowChampions header. When you register, we ask for your First & Last Name, E-mail address and to create a password. Once you submit these details, an account verification e-mail will be sent with a link that must be followed in order to activate the account. After clicking the verification link, you will be directed to your profile page where you can fill in information that will help us customize your shopping experience.
How do I sign-in?
Sign-in by entering your e-mail address and chosen password at the top of any ShowChampions page. Or, when you go through the checkout process, you will be prompted to sign-in as an existing user or a new user.
What are the benefits of registering?
Registering for a ShowChampions.com account allows you to have access to interactive parts of the site such as your lightbox, your order history, your saved searches and your personal profile. Plus, if you register, you can take advantage of a streamlined checkout process that makes paying for images fast and efficient.
How do I change my ShowChampions Account?
If you change your e-mail address and wish to use it as your new ShowChampions sign-in ID, then please contact accounts@showchampions.com. Provide your new e-mail address and we will send you an account verification e-mail that will transfer your existing profile information and order history to your new address. Once your new account is verified, you will receive a notification and you will be able to sign-in with your new e-mail address.
How do I change my password?
To change your password, click on the ‘My Account’ tab at the top of the site in the navigation bar. This will take you to your profile information page where you can edit your profile. You will be able to see your existing password, enter and confirm a new password and save your changes.
What do I do if I’ve lost or forgotten my password?
If you cannot remember what your password is, please goto the forgotten password page and enter your account e-mail address. You will shortly receive an e-mail with your member name and password information.
How do I edit my address, contact information, etc.?
To edit your address or contact information, select the ‘My Account’ tab at the top of the site in the main navigation. This will take you to your profile page, where you can edit information such as account details, shipping information and more. Make sure to save your details when complete.
How do I search for an image?
We have multiple ways to search for an image. The easiest way is to enter what you are looking for in the search box. You can use keywords like girl, angus, judging, auction, etc. to find images tagged with keywords. You can also search for specific shows by typing in the show name in the search box. For example, you could enter 2008 National Western Angus Bull Show. If you know a specific image number, you can also enter this into the search box to pull up your results. You can search any part of the image number. For example, say your image is AB08-1-0004, you can search AB (the photographer code), 08 (the year), 1 (the show code), or the 4 digit image number (0004). You can also search by photographer name. Just enter the name into the search box, hit go and you’ll have all the images that match up with that photographer.
Once you have done a quick search, you can refine your search using keywords from the Tag Cloud, or by using the simple show navigation on the left hand side of the page.
What are keywords and image tags?
Keywords and image tags are descriptors that are attached to image Meta information. We attach keywords to our images to make them searchable based on a broad selection of criteria. If you’re looking for that ultimate marketing show, just type in what you’re looking for and see the relevant results, just like Google!
How do I use the Tag Cloud?
The Tag Cloud is a cluster of all the keywords images have been tagged with. You can find it along the left side of the page when search or browsing through images. The size and intensity of a keyword denotes how popular a particular tag is. Larger words have more results and smaller words have less. Use the Tag Cloud by selecting any keywords that are relevant to your search. The selected keywords will be highlighted and added to the search box. For example, you could search for ‘auction’, ‘bidding’ photographs, or pictures of a ‘smiling’, ‘boy’.
How do I start a slideshow of search results?
You can start a slideshow by clicking the ‘slideshow’ button at the top of any search results or show index page.
What is a lightbox and how do I use it?
A lightbox is your own personal storage bin for photographs that you want to group or purchase. The lightbox feature is accessible in the main navigation of any ShowChampions page. Also, you can quickly add multiple images to your lightbox by using the ‘Add to Lightbox” icon underneath an image thumbnail on search results and show index pages. Once in your lightbox, you may edit the content, delete any photos inside and quickly checkout. You can easily add images in your lightbox directly to your shopping cart by selecting the images you wish to purchase and clicking the “Add to Cart” button. These images will be added to your cart as download images by default and once in your shopping cart, you will be able to choose print quantities, add-ons, etc.
What is a download image?
A download image is a digital file that you purchase directly from ShowChampions.com in JPEG format. These are high-resolution images direct from the photographer’s camera that have not been altered or manipulated. In most cases, you are purchasing the image exactly as the photographer took it. However, you do have the option to use some of our simple photo editing tools to digitally correct the photo before purchasing.
How do I download images?
Before you can download an image, you will have to go through the checkout process. After the checkout process is complete, a receipt page will be displayed and there will be an orange download button identifying all download images ordered. Click on the download button to begin the transfer of the file to your computer. When prompted by a “Save as or Open” dialogue box, click “Save As” and select the directory on your computer where the image should be downloaded to.
What size and resolution are download images?
The size and resolution vary from camera to camera since our professional photographers are using a variety of equipment. Many different photographers contribute to ShowChampions and the default resolution on download files could be lower than 300dpi. To fix this using Adobe Photoshop, open the image and select ‘Image Size’ from the “Image” menu. De-check the “Re-sample Image” box and change the DPI of the file to 300DPI. Hit OK and save the image.
Downloads are usually 10 mega pixels or higher and between 3-6 megabytes. These images are straight from a camera and can be cropped down or blown up to various print sizes.
How do I keep a record of which images I’ve downloaded?
Once you place an order with a download image, it will be stored in the “My Orders” section of your profile page. Here you will be able to keep track of all your purchases by date, price and image number.
Why should I download versus ordering prints like I normally do?
Downloading images give you the flexibility of a digital file that a print image does not. You can print the file at your convenience at your local Wal-Mart, Target, etc. for much lower rates than professional printing services. Additionally, a download image is a multi-purpose file that you can place on web pages, send via e-mail or use in a variety of marketing ways. The greatest benefit is that you can have your images instantly. No more waiting for several weeks to receive your hard copy prints in the mail. Downloading is an easy 3-step process. Click, Search, Download. It’s a perfect option for all exhibitors, publications, shows and those who need an image right away. Get the most value out of our photographs by downloading today.
If I’m experiencing computer trouble and my download does not start, what do I do?
If you experience download troubles, please contact Customer Service. If the download does not begin on the receipt confirmation page, you can always go back to your “My Orders” section of your profile and as long as the payment has gone through, your order will be displayed there. You have the option of downloading the image directly from your Order Details page within 30 days of your purchase.
I’m on dial-up; will I have any problems downloading?
You shouldn’t have any problem downloading from ShowChampions.com unless your connection is extremely slow. If you do run into problems with this feature, contact Customer Service through our LiveCHAT feature, info@showchampions.com, or toll free 1.866.844.2295
Is there a time limit on downloading images from your site?
You have 30 days from the time of your initial download to re-download the same image free of charge. After this grace period, if you re-download the image you will have to go through the checkout process again. If you are still having difficulty downloading your image beyond the 30-day window, please contact Customer Service for assistance.
What do I do if an image I download is too blurry or a corrupt file?
Please contact Customer Service with your concerns and the image number. We will evaluate the image and make a decision regarding alternative images to download or a refund.
How do I crop an image and make a selection?
On the image details page there is a link and icon above the photo that says, “Crop this Photo”. If you click this, you will be taken to the Image Cropping page. First select your cropping ratio (ie. 4x6, 5x7, 8x10) and then click and drag on the main image to select the area of the photo you wish to crop. As you change the cropping dimensions, the image above will change – displaying a low quality preview of your selection. Once the selection is complete, you can click on the preview window to see a high quality preview of your final product. All preview images are watermarked – this will not appear on the final image.
What are composites and how do I use them?
Composites are digital graphics that you can apply to create an eye-catching border around your photograph. Composites are available with any 5x7 cropping selection. If you have selected the 5x7 cropping ratio, you will see several composite, nameplate and show logo options that you can click to add to your image. The image preview window and price box will dynamically adjust to show which add-ons you have selected.
Why can’t I add any size photo to a composite?
Currently we only offer 8x10 composites with a 5x7 photo frame in the center.
What’s the difference between cropping an image and adding it directly to my shopping cart?
When you crop an image, you have total control of what you include in your image. You can also play around with various selections to test how your image would look with different print sizes. When you add an image directly to your shopping cart, you are bypassing the cropping option. A download image will be added by default. You do have the option in the shopping cart to go back and crop photos and specify print quantities.
Will my photo have a watermark on it?
Your ordered photo will not have a ShowChampions watermark, but it will have a small copyright along the edge of the photo.
How do I add images to my shopping cart?
There are four ways to add images to your shopping cart. You can use the “Add to Cart” icon underneath any image on a search result or show index page. You can add images directly to your shopping cart from your lightbox by selecting the images and clicking on “Add to Cart”. Or, you can click on an image to bring up the image details page and click “Add to Cart” or by clicking the Buy button after making a cropping selection.
What sizes do the images come in?
The sizes for show images vary greatly. You can purchase a download image file that is straight from the photographer’s camera. Also, you can select a variety of print options based on your cropping selection. We offer standard sizes including, but not limited to 4x6, 5x7, 8x10, 8x12, 11x14, 16x20 and larger. All print sizes are listed on the photo cropping and selection page.
What method of payment do you accept?
We accept Visa, Mastercard, and PayPal. Payment with cheques can only by made at, or during shows, as well as over the phone with a sales associate. Our baseline pricing table is in CAD currency.
Why do you have multiple checkout options?
Multiple checkout options gives you the flexibility to checkout in the most streamlined and efficient manner. You can use your existing PayPal accounts or use our standard checkout procedure for your convenience. Our goal is to get your images to you faster by providing multiple checkout options.
Who is shipping my prints?
We have a variety of shipping methods, ranging from FedEx, Canada Post Ground, and ExpressPost for our print photographs. You can learn more about these rates, carriers and delivery standards in our Shipping Policy. The shipping method you select will be clearly visible during your checkout process.
How long do I have to wait for prints?
Prints generally have a 3-5 day turnaround time for printing alone. It is important to note that the estimated delivery time for the various shipping methods is from the time of deposit. For all print orders, you must allow additional 3-7 business days for complete photo finishing.
The length of time you have to wait is dependent on your chosen shipping method, but here’s a quick breakdown:
- Canada Post Ground to Canada: 7-10 business days
- Canada Post Ground to USA: 2-4 weeks
- ExpressPost to Canada: 3-4 business days
- ExpressPost to USA (only for 8x10 and smaller): 5-7 business days
- FedEx Priority Shipping: Next day or 1-3 business days depending on rate.
Can you provide me with a tracking number?
At this time we are only able to provide tracking numbers for FedEx Priority Shipments.
Do you ship worldwide?
Yes, we can ship worldwide. Please select the FedEx Priority option during the checkout process and call the office at 1.866.844.2295 for international rates.
Do you offer an expedited shipping option?
Yes, we offer ExpressPost to Canada and USA as well as FedEx Priority shipping. ExpressPost to the USA is only available on prints 8x10 and smaller. ExpressPost is available on all print sizes within Canada.
What do I do if my package has been damaged during shipping?
If there was a problem with your order including damaged product, please email info@showchampions.com or call +1.866.844.2295 ASAP.
Please include as much of the following information possible so we can re-ship your order at no cost.
- Billing address and contact information
- Order confirmation number
- Image numbers that you ordered - Image numbers can be found on the back of the prints, will look similar to (AB08-9-9999)
- Problem with shipment - please be specific
What if I’m not home when my package is delivered?
If the carrier attempts to make a delivery and no one is home and the parcel does not fit in the recipient’s mailbox, they'll leave a delivery notice indicating where and when you can pick up your package, typically at your local post office.
What is the ShowChampions.com Privacy Policy?
You can view our Privacy Policy
What are the Terms of Use?
You can view our Terms of Use.
What are the Terms of Sale?
You can view our Terms of Sale
How can I use your images?
You can use our images for any personal and marketing use. Images are not to be redistributed or re-sold and any duplication and redistribution in whole or part of an image for direct profit is prohibit and punishable by federal law.
How do I contact customer service and sales?
LiveCHAT, Feedback forms
Email: info@showchampions.com
Toll Free: 1.866.844.2295
Phone: +1 403 276 2294
Fax: +1 403 277 1208
Mail: 629 – 36th Ave. N.E.
Calgary, AB T2E 2L8
Canada
Who do I contact for job enquiries or to list my show on ShowChampions.com?
Visit our careers page to find more information.
What is LiveCHAT?
LiveCHAT is a messenger service that puts you in direct contact with one of our Customer Service Representatives. This feature is available to exhibitors, shows, media and the general public. Our Customer Service Representatives are able to assist you to find images, answer questions about your orders, answer questions about site usage and any other enquiries regarding our service.
Where can I find LiveChat?
LiveChat is available throughout the entire site and the link can be found in the top right corner underneath the Sign-in fields. You can also access LiveCHAT through our Help page or by clicking the Contact Us link.
How do I use it?
Using LiveCHAT is easy. Click the LiveCHAT link at the top of the page to open a new chat window. Type in your name and a Customer Service Representative will respond when available. Just type in your question into the message box, hit send and our support team will try and answer your question to the best of their ability. If a Customer Service Representative is not available after a short period of time, a link will be provided where you can fill in a contact form and we will get back to you within 2 business days.
Is LiveCHAT available 24 hours a day?
LiveCHAT is available between 9:00am – 5:00pm MST during normal business hours. Outside of those hours, you can still use LiveCHAT to submit a feedback/question form so that we can get back to you as soon as possible.

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